Hello there, mh44,
The steps provided are meant for a different payroll subscription. This is the reason why you're unable to see these options.
If you need to update payroll settings, I recommend contacting our Payroll Support. They will be able to assist you in doing so.
Here's how:
- Go to the Help icon.
- Select Talk to a human.
- Enter "Talk to a human" again in the search bar.
- Choose I still need a human, then click Contact us.
- Select Get a callback or Send a message to start a conversation.
I'll also share the reference for the newest payroll services and their features.
You might want to check out this article to know more about the updates of the tax feature: Tax feature updates with QuickBooks Online Payroll Core.
Please let me know if there is anything else I can do to help by clicking the Reply button below.
