Thanks for the quick reply, MarsStephanieL. To be clear, this is a blanket issue affecting many Maryland customers of QB payroll. In fact, the investigation was actually started at the request of a different user. There is nothing confidential or private about a hard program crash that many Maryland payroll users have experienced upon pressing the E-Payments tab in QB Desktop as described above. I think we would all appreciate it very much if you, as an Intuit employee, could save us the time of making further phone calls to support (each requiring a lengthy explanation) by finding out for us when we can expect this critical program error to be fixed.
Thanks again,
Mike
