MarsStephanieL
QuickBooks Team

Employees and payroll

Hi there, @bmore.


I'm here to help you get to the right support.

 

The Community is unable to track the details about the updates of this investigation number. This needs special tools for privacy and security purposes. Since you've mentioned in your previous post that you've already contacted the QuickBooks Care Team about this investigation. They will send you an email once it's already fixed.


I'd still recommend contacting our QuickBooks Care Team to know more about how this investigation goes.

 

You may consider checking the support hours before contacting them to know the right time to call at your convenience.

 

You can always tag my name in the comment section if you have other questions. I'd be happy to answer them. Take care.