Employees and payroll

I'm here to ensure you can reach out to our support team without any further delay, @kathikunkel.

You can find the Contact Us button at the lower part of the pop-up window. Let me share a screenshot for your visual.

Here's how:

1. Select QuickBooks Desktop Help from the Help menu.
2. Click Contact Us.
   
3. Type in a short description of your concern, then Continue.
4. Choose a way to connect with support.

For more details about our support availability, refer to this article: Contact Support. 

If you're still unable to see the Contact Us option in the Help menu, not to worry. We can check your display settings in QuickBooks Desktop.

Here's how:

1. Close QuickBooks Desktop.
2. Open the Windows Start menu. Then, type "QuickBooks."
3.  Right-click the QuickBooks icon and select Open file location.
4. In the folder, right-click the QuickBooks.exe file and select Properties.
5. Go to the Compatibility tab.
6. Select the Disable display scaling on high DPI settings checkbox. You can also select Change high DPI settings and then Override high DPI scaling behavior.
7. Select Apply and then OK.

Once done, open QuickBooks and follow the steps above to connect to our support. If everything looks good, you're good to go. If you still see issues, move on to Step 2 in this article: Fix screen issues in QuickBooks Desktop.

Please let me know should you need further assistance. I'm here to ensure your success. Have a wonderful day!