Hi there, @kathikunkel.
I want to make sure this is taken care of, and I'd like to redirect you to the best support group available to get this addressed right away.
Since you aren't able to remove the unattended drop-downs from the 1099-MISC and 1099-NEC, I highly suggest contacting our QuickBooks Support Team. I understand that you don't want to contact them, but they're the right support group to handle this issue. This way, they can further investigate this matter and provide additional troubleshooting steps to remove the unattended drop-downs. They can also create an investigation ticket if other users are experiencing the same.
To reach them, you can follow the detailed steps shared by my peer Angelyn_T above.
You might want to read this article to learn more about the boxes on forms 1099-NEC and 1099-MISC: Understanding payment categories for the 1099-MISC and 1099-NEC.
Please know you can continue to reach me here with any additional questions. I'm always around if you need any help.
