William Lavasque
Level 3

Employees and payroll

Right, I have the licenses  for both. 

 

Called the bank they do ACH transactions, also was able to do direct deposit with online. 

 

When I follow those steps, step 2 is the issue I'm having. It doesn't connect, I enter the info manually, and normally I can see "pending" under the direct deposit info, but now it acts like I didn't enter anything at all. Says "inactive" waited a full week now and nothing.