Employees and payroll

Thanks for posting here in the Community and sharing your insights about Workers Comp, @Beancounter_98531,

Since this preference is no longer available in the Payroll Settings, you can contact our Support Team to raise this concern and get some options from our representatives.

They have the tools to check on your payroll and can provide some workaround to update the rates. I'll be leaving the contact options below for reference:

1. Go to the (?) Help menu and click on Contact Us.
2. Type the keyword Payroll Account Management and Billing in the What can we help you with? box.
   
3. On the next screen, scroll down to the Choose a way to connect with us section.
4. Choose Start messaging to initiate a discussion with a live agent or Get a call for callbacks.
   

When using the messaging option, a small discussion box will open at the bottom right section of your monitor. An agent will be with you after filling in the information. See this:

See this link to know more about our support operations: Support hours and type.

Here are some of our updated links about Workers Comp in QBO: 

• Learn about and get workers’ compensation insurance
• Assign a Workers' Comp Class to an employee
• Understanding Workers' Comp Report.

Let me know how it goes, as I want to make sure this is taken care of for you. I'm also here if you need further help with anything in QuickBooks.