JanyRoseB
QuickBooks Team

Employees and payroll

Hi there, AllWeather.

 

Thanks for dropping by here in QuickBooks Community. Let me provide some update about the Summarize Payroll Data in Excel issue.

 

The status of this investigation is still in progress. Our engineers are still reviewing the data and working through the troubleshooting to determine what is causing this issue. Since we still haven't received any updates yet if when this will be resolved, I recommend calling our QuickBooks Desktop Support Team so they can add you to our notification list of affected users to receive live email updates about this issue. 

 

Here's how you can contact our phone support: 

  1. Click this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select the version of QuickBooks, click Contact Us.
  3. Type-in Technical Support on the search bar.
  4. And click Get the Phone number below.

We appreciate your patience as we work through this. Please know that you're always welcome to post if you have any other questions. Community team will always here to help.