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Employees and payroll
We have been experiencing the same problem since Maryland's Beacon transition with both of our QuickBooks Desktop files that use Enhanced Payroll services. These files are being accessed from two different computers running two different versions of QuickBooks (Pro and Accountant). The result is always the same - clicking on the E-Payments history tab under Payroll Liabilities causes a software crash.
Based on the recommendation above, I contacted QB support this morning and asked that I be "added to the list" for Investigation INV52183. I was assured that investigation number is correct and "ongoing" and then given a new case number which is supposed to be linked to that investigation.
We also had the EFTPS password issue described above . I'm thinking that the EFTPS error was unrelated, but since it caused many of us to click on the E-Payments tab for the first time since the Beacon transition, it felt like it might have been connected. Changing our EFTPS password resolved that issue for us.
Intuit - hope you're listening. This crash is a serious issue that needs to be resolved quickly.