Employees and payroll
I'd be delighted to get you moving in the right direction with this scheduled payment liability error, @mb51.
You can schedule a callback from the Phone Support Team using the In-Product Help menu. This way, you can get in touch with someone to assist you with anything you need at a time that's most convenient for you. This team can walk you through the steps in fixing this liability issue without a moment's delay.
Here's how:
- Click the (?) Help icon in the upper right-hand corner of the Dashboard.
- Select Talk to a Human.
- Enter a short description of your concern and press Enter.
- Click I still need a human.
- Select Contact Us to connect with our live support.
- Choose Get a callback.
These instructions are also available from our guide on contacting QuickBooks Online Payroll support for your convenience. Additionally, please do refrain from posting any posting any personal details here in the Community or any public forum for security purposes.
Please know you can always find me here for all of your QuickBooks needs. Thanks for coming to the Community and take care.
