Employees and payroll
I’ll make sure you can continue to run your payroll and get rid of this warning, @JMJ5.
I can see how this warning impacts your payroll task. Aside from updating credit card information in the system, your tax table needs to be reinstated.
There’s a tool conducting a suspension that notifies you to update your credit card. However, this doesn’t automatically reflect in your payroll system. By that, you’ll need to contact our Customer Care team to reactive it for you. They’re the only ones who can access this tool to update the status. Doing this will help you get back to business right away.
Currently, our phone call supports are only available during weekdays from 6:00 AM-6:00 PM. You can chat or message them now. They can assist you until 3:00 in the afternoon. Then follow these steps below:
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Enter this statement in the box “already updated credit card information and needs to reinstate tax table.”
- Click Start a Message.
You can always reach out to us in case you have other payroll concerns. I’m here determined to take care of them for you.
