Same problem here - has been happening for over a year - do not see why Intuit can't resolve this issue as well as other issues related to Excel (for example the Statement Writer only works with Excel 2013 or earlier). This continuing lack of support and fixing of an issue that has been going on for so long is quite unacceptable. The fixes do not now or have ever worked for me. Cuts down on efficiency and quite honestly, if I could find a different accounting program that was easily accessible to clients I would do it. As a ProAdvisor I am finding it difficult to recommend this product. We really need better updating and compatibility with Microsoft. Nothing like having customers be in the middle of issues between software giants.
