BethatVIVO
Level 4

Employees and payroll

Hello! 

 

I've now requested the credit increase for direct deposit and it was approved.  I still can't process payroll.  It is still giving me the same error message.  I've been on chat and phone w/ support now since 7 this morning and for 6 hours yesterday and no one can help me.  I am at my wits end here.  What has happened to support with Quickbooks?  Why can't anyone help me or get me to someone who can actually help me.  I've been given the run around for almost 4 hours now.  This doesn't help me.  

 

We've updated, we've restarted, we've done everythign and we still get the same result.  I can't even get someone to call me back b/c I'm not able to request a call back, only chat.