Cindy G
Level 1

Employees and payroll

 I am still having this problem with QB Pro Plus desktop 2020. I just spent 2.5 hours on the chat/phone with support. The chat person said he can't reach support so I have a call back set up for tomorrow. I was getting a spinning circle after entering ALL the required info. After the chat person and I shared the computer I now get a 40001 error message when trying to open the activation. Not happy QB. Is there a solution for this?