Hi there, @FrankBurns4077.
Thank you for sharing the steps you've done.
Since this has been happening several times even after performing the troubleshooting steps provided by my colleague, I'd suggest contacting our Customer Care team. They are the ones who will verify this issue and take further actions if needed.
Here's how to contact them:
- Go to ? Help and select Contact us.
- Enter your concern, such as "Employee Workday invitation Error" or "Looks like you don't have workforce error."
- Click Let’s talk.
- Choose either Chat or Get a callback.
- Follow the on-screen instruction and then confirm the request.
You can also reach them through this site: ViewMyPaycheck Support. Just click the Live chat hyperlink once you in the page.
Furthermore, you can check out this article to track your employees' wages and easily spot the information you need when running payroll in the future: Customize payroll and employee reports.
I'll be a few clicks away if you have other concerns or questions. I'd be happy to lend a helping hand. Take care.
