I have the solution. So fyi downloading QB again to get an app was redundant and it didn't recognize my pws to get me to my subscription. And I couldn't find the app from the address bar as suggested. Here's what I did: I first made a shortcut on my desktop the normal way (right click, new, shortcut), then changed the icon (right click the shortcut, click properties, click change icon). You'll see some icons, but you want to browse to your QB program to get QB. So go to file explorer, c drive, programs x 64, intuit, QuickBooks, scroll down to anything with a QB icon like qbw.exe and click it. Then rename the icon QBO or whatever (icon, right click properties, general, type new name). Voila!
