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Employees and payroll
Hello there, @johnsoucy.
I'd like to ensure that you'll be able to process payroll in QuickBooks Desktop.
To help verify if your service has been re-validated, I recommend contacting our Customer Care Team. This way, they'll be able to check your payroll account to see if it is active and guide you with the validation procedure, so can process payroll.
For your reference, I've got here some links that you can visit to give you more details about entering service key in QuickBooks Desktop and resolving issues when verifying your subscription:
- Verify your Desktop Payroll subscription
- Learn how to enter your payroll service key in QuickBooks Desktop
I'll be around to lend a helping hand if you have any other questions. I'll make sure you;re taken care of. Have a lovely day!