Sadly, I agree.  I've posted in the suggestion/help section as advised all the time.  Im sure I am not the only one.  I know it can not be that difficult to allow QB to offer more than 2 accounts for direct deposit.  I really don't understand why it hasn't been done by now. Unless, like you said, the QB team does not care or the suggestion/help section they advise you to use is just fake.  A black hole where we are to post suggestions or issues that go unread.

For the amount of money it costs to use QB this should request should have been or be rectified promptly.

Is there any fees associated with splitting an employee's direct deposit between two accounts? 

Splitting an employee's direct deposit is free of charge, Spencer309.

Direct deposit service is included with your Payroll subscription for W-2 employees at no extra cost.

Here are resources to learn more about how direct deposit works in QuickBooks Payroll:

• Set up direct deposit for employees.
• When to send your direct deposit payroll
• Handle a direct deposit paycheck that was not received by an employee.

I'm also sharing this article in case you need it when filing your tax forms: Year-end Checklist For QuickBooks Online Payroll.

If you have other questions about payroll or any QB-related issues, please post again to the forum. We're here to assist you at any time.

What do you do when the direct deposit goes into 1 account - but does not show in the second account.  I have double checked - my data is accurate.

Thanks for chiming in this thread, susan. I'm here to ensure the direct deposit will show on its corresponding accounts.

We can contact our customer care team so they can trace the whereabouts of the other direct deposit. They will be able to assist you in finding it since they have the required tools and expertise that can help. You can follow the steps I'll be providing below. 

If you're using QuickBooks Desktop Payroll (QBDT), here's how:

1. Open your QBDT.
2. Toggle to the Help menu and click the QuickBooks Desktop Help/Contact Us.
3. Choose the Contact us option, then write a summary of your concern. Once done, click Continue.
4. Log in to your Intuit account and Continue, then toggle to Continue with my account.
5. Our team will email you a single-use code. Once you receive it, enter it then select Continue.
6.  Choose between the options chat with us or Have us call you.

For QBDT Payroll Basic, Enhanced, or Standard, you can contact us from Monday to Friday from 6 AM to 6 PM Pacific Time. If you're using the QBDT Assisted Payroll, you can contact us anytime, any day.

If you're using QuickBooks Online Payroll (QBO), follow these:

1. Sign in to your QBO account.
2. Go to Help, then select Contact Us.
3. Write a summary of your concern, then click Let's talk.
4. Please choose a way to connect with us:

• Start a chat with an expert.
• Get a callback from the next available support.

For QBO Payroll Core, you can reach out to us from Monday to Friday from 6 AM to 6 PM Pacific Time. If you're using QBO Payroll Premium and Elite, you can contact us anytime, any day.

Visit this website for reference: Contact Payroll Support.

For guidance on what to do if your employee has not received a direct deposit, you can read this helpful article. Handle a direct deposit paycheck that was not received by an employee.

Feel free to get back to this thread for further questions about putting the direct deposit in its appropriate account. I'll be here to assist you.