Rockburn
Level 1

Direct Deposit switching to paper checks, new to Quick Books online

I've carefully entered each employee's direct deposit info and clicked done. Each employee profile lists Direct Deposit now. But when I run payroll it lists paper checks for each employee. When I click on the drop down box to change that on the payroll summary, Direct Deposit is grayed out. Can't figure out what is wrong. We just switched from Desktop to Online. How can I  fix this and use direct deposit?