Hi there, @dharris420.
Thanks for letting us know. Allow me to address your concern, so let me get this straightened out.
We have an ongoing issue where the direct deposit paystubs emailed are not able to received by the employees. Our engineers are currently investigating and working on an immediate fix. I also recommend calling our QuickBooks Desktop Support Team so they can add you to our notification list of affected users to receive live email updates about this issue.
Here's how you can contact our phone support:
- Click this link: https://payroll.intuit.com/support/contact/.
- Select your payroll subscription.
- Choose Payroll for the topic.
- Click View Contact Info to get the phone number.
For future reference, you can check this article: Notify employees of new pay stubs in QuickBooks Online.
We appreciate your patience as we work through this. If there's anything else I can do for you, please let me know. I'll be around to help you out.
