Good afternoon, @cschmid.
Thank you for following up on this thread with contacting support about locating the 1096 forms.
Yes, the QuickBooks specialist is correct, you'll have to get in contact with the IRS to get further instructions with printing the 1096 forms.
According to the IRS webpage, the form is provided for informational purposes only. The official printed version of this IRS form is scannable, but a copy, printed from this website is not.
For more information about 1096 forms, you can refer back to this article: About General Instructions for Certain Information Returns.
If you have any more questions or concerns, please feel free to comment below. Have a good rest of your day!
