Employees and payroll

I appreciate the troubleshooting you've done, BDLHOLDINGS.

It's right to clear cache and use a private browser to determine if it's a browser-related issue. There's a system requirement to make sure QuickBooks is working on its best condition. You can check that on this article, System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed.

If the error persists, I recommend contacting our QuickBooks support so they can create report about this. For now, let's use Google Chrome to continue working with your account.

Here's how to get in touch:

1. Click the Help icon.
2. Click Contact Us.
3. Enter Safari browser, then click Let's talk.
4. Select from Start a message or Get a callback.

Let me know if there's anything else I can be of assistance.