MadelynC
Moderator

Employees and payroll

Hello there, @Be1986.

 

To resolve your concern, you can review the details of the previous steps. You've might missed other information that needs to be selected.

If the issue persists, you can contact our Technical Support team to check this further. They can thoroughly investigate the cause of why you’re unable to file the form.

 

Here's how:

 

  1. Log in to your QuickBooks Online company.
  2. Click the Help menu.
  3. Select Contact Us.
  4. Enter your concern in the field, then hit Continue.
  5. Choose to Get a callback.

 

You can visit this article for further guidance in filing 1099: E-file through the 1099 E-File Service (QuickBooks Online).

 

I also added an article to check out our support hours in QuickBooks: Support hours and types.

 

Feel free to reply to this thread in case you have additional queries. I'll get back to you.