leannjack
Level 3

Employees and payroll

Thanks Josh!  I figured out that I wasn't getting the drop down menu in my payroll updates.  QB made it part of the maintenance update.  So once I did that I could get the drop down menu.

 

Also, since I did the update I now can't have QB 2018 and QB 2019 open at the same time.  I have had this problem since October with 2017 & 2018 and spent about 2 hours on the phone with tech support and they couldn't help.  I have never heard back.  Can you answer why this hasn't been fixed or what you suggest I do so that I can have more than 1 database open?