Hi there, jason416.
If the same issue persists after following the suggestions, I suggest contacting our Support Team. They have the necessary tools like screen sharing to check and pull up your account to see why the issue continues to occur.
Please follow the steps below on how to contact our Support Team:
1. Press F1 to open the Help window.
2. Click Contact us at the bottom part.
3. Give a brief description of your issue and click Continue.
4. Choose from Message an Agent or Talk to a Specialist.
Please check this article for additional information about setting up Direct Deposit and the important reminders about the payment processing timelines: Set up direct deposit.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
