lindam
Level 3

Employees and payroll

I am sorry, but this is a canned, garbage answer.  This problem was reported over 10 months ago.  Still no fix.  I run updates all the time.

 

The simple answer is take this line of coding out and put the coding back to where it was before the YTD line was added.  Then add the line back in once the problem is fixed.  

 

I have clients with 25 employees and I am in California.  I have to print every paystub to pdf, place a white box over the YTD line, then print the paystubs.  Unacceptable!!!!  This kind of customer service is the reason so many people are moving away from Quickbooks and Intuit.  I personally know several professional accountants who are moving their clients away.  There is no longer any customer service, not even for Proadvisors.  

 

And don't tell me to call customer support, because I do not have an hour to waste on hold.