Employees and payroll

Hi TT1913,

Thanks for sharing what you figured out to make things work.

Our engineers are still gathering data for their investigation about this case. I would suggest consulting our Customer Care Support. They can help by-pass the process in inviting your employees so they'll be able to view their paystubs and track time.

Please follow these steps to reach us:

1. Click (?) Help.
2. Click Contact us.
3. Enter your question in the What can we help you with? field.
4. Click Let's talk.
5. Click Get a callback, and then enter your information.
6. Click Confirm my call.

I've also added this article that you can read for future reference: Employees and payroll taxes for QuickBooks Online.

Please know that you're always welcome to post anytime if you have further concerns.