Hi Brian. You can't update the email address in the Manage Payroll Cloud Services screen after an employee has signed up.
The email displayed in Manage Payroll Cloud Services is linked to the employee’s Intuit account. After they accept the invitation, the email you initially entered becomes their official login ID. For security and privacy reasons, only the employee can update their primary login email.
If the email needs to be changed, the employee must update their email through their Workforce portal. You can share this helpful article with them: Update or change your Intuit Account sign-in information.
Also, please take note to update the employee’s email address in the Employee Center within your QuickBooks Enterprise file to ensure future payroll documents and pay stubs are sent to the correct email.
Feel free to reply below if you have any additional questions. We're here to help!
