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Employees and payroll
Thank you but, no, these were not the problem. The entire payroll failed to process, for all employees. I ran payroll on time and had the funds to cover it. I took a screenshot of the confirmation screen when I was done running it as I always do. This is how I know for sure I had payroll scheduled for the 2nd. No one received direct deposits. I called my bookkeeper for help and she set up another payroll for the 4th. It was as if I had never run it, despite having a screenshot of the confirmation. It was a problem on QuickBooks end and someone should bump the issue up to the tech people.