Deleting a Payroll transaction that was processed using direct deposit (DD) is not an option, Mel. Thus, the steps provided above do not apply to your situation.
In this case, it's best to contact our payroll support team so they can assist you with attaching the class to your payroll data. They have the tools to handle this accordingly without affecting the payroll you've already processed through DD.
To help you connect to them, kindly follow the steps I've provided below.
- Log in to your QuickBooks Online (QBO) account.
- Navigate to (?) Help section.
- From the Assistant page, input your query in the designated field.
- Press the Enter button on your keyboard to submit.
Please be reminded by our support's availability that varies by payroll subscription:
- QBO Payroll Core - Available Mondays till Fridays, 6 AM to 6 PM PT.
- QBO Payroll Premium and Elite - Available 24/7.
You may also get a snapshot of your business finances by running your payroll reports in QuickBooks. On top of that, you can also customize them to highlight the information you want to review on their data.
I'm still willing to help. If you have more questions about your payroll transactions or need assistance handling your data and reports, add a reply to this thread. I'll be around the clock to promptly lend a hand.
