There use to be a checkbox years ago to avoid this issue. It said if you have fewer than 6 employees then check this box. It would then set the contribution rate to 0.
Ever since they removed this box I have spent countless hours on the phone with support (each and every quarter) because it auto updates to .34%........
My questions are:
Why was the checkbox removed?
Why can't they configure it to calculate % based on the number of employees in a given quarter?
Is there a corporate contact to finally get a resolution to this?
Everyone I speak with over the years tell me they will send feedback, but nothing has changed.
