I recognize the urgency of sorting this out, @HR at CLC. Let me route you in the right direction to help you address this situation.
At this time, we currently don't have an estimated time for this issue's resolution. It'd be best to reach out to our contact support team again. This way, you can get real-time updates about the PTO accrual not showing on Workforce paystub.
In addition, you can check out this article to learn how to turn on settings and permissions: Change QuickBooks Workforce settings and permissions.
If you have further questions about QuickBooks Workforce, feel free to leave a reply below. I'm always here to lend a hand.
