Over the last two months I have called quickbooks 4 times, spent countless hours on the phone trying to figure out a workaround. I do not appreciate this statement in your reply
"We don't want to delay you with your transactions. We also don't want you to feel burdened by this ongoing issue. I personally want to let you know that we are striving hard to provide you with a permanent resolution."
How are you striving? You are delaying your transactions, your preventing me from invoicing properly, you are adding to my work load, and this is costing us a lot of money. We should be reimbursed for the billable time we are losing to work on this.
Quite frankly this is ridiculous. If this is a software issue - spend the money and outsource a solution. Obviously, this is way past the abilities of your internal software engineers. OR Remove limits for all customers until you figure this out!!!!
Very unhappy and I am currently looking at other options than quickbooks. Even the opportunity cost of a new system and integration would be cheaper than what you all are costing me right now.
