I appreciate you for joining this thread concerning payroll item setup in QuickBooks Online (QBO) Payroll, @Maryse928.
In our QuickBooks Payroll services, we don't automatically report employer-sponsored health insurance on W-2s. Also, to ensure the setup of this item, you can contact us to have this entered for you correctly if you're using full-service payroll. Doing so will give our support the option to look into your account and elaborate on the reasons for how the payroll item should appear on your paychecks.
Here's how:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chat box, select Talk to a Human or tap the Contact Us button at the bottom.
- Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
- From there, choose a way to connect with us: Chat with us, get a Callback, or call our support line directly by getting our Phone number.
Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their phone number, support schedule, and hours to contact them at the time of your convenience: Contact Payroll Support.
Otherwise, you can follow the steps below to add the amounts until you file them with the government. This is to keep you compliant in reporting this health insurance on your W-2s manually:
- Go to the Taxes menu and select Payroll Taxes.
- In the Filings tab, select Resources, then, W-2s.
- From the employee's W-2s, select Edit Box 12/13 on W-2 Copies B, C, & 2 (employee).
- Use Box 12FF for reimbursements you give your employees and enter the dollar amount for each employee. Then, click Submit.
I'll also add this article as a reference in reporting health insurance on your form: Report employer health insurance on W-2s.
Moreover, QuickBooks provides several payroll reports that offer a detailed view of your employee's gross pay, deductions, and tax data. To learn more about these reports and how to access them, you can visit this article: Run payroll reports.
The Community is always available whenever you need assistance with managing your payroll entries or filing forms. Take care!
