We appreciate you getting back here in the thread, @slbradio. We'll point you in the right direction to address this situation and get a hold of your payroll data from QuickBooks Online (QBO).
It's best to contact our Customer Care Team so they can access your account in a secure environment and conduct further investigation to determine the cause of the problem. We'll write down the steps to get you going:
- Sign in to your QuickBooks Online company.
- Click Help (?) and then choose Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to Start a chat or Get a callback.
For support availability, please see this page: Contact Payroll Support.
In addition, here's an article to help you modify your payroll report and add more details to it inside the program: Customize reports in QuickBooks Online.
We're only a click away if you need further assistance exporting your payroll data or have any additional questions related to QuickBooks. You can always comment below or visit us here in the Community space. Keep safe.
