My user was sent an invitation that she never accepted and after over a year the invitation was deleted. Now, she's brought back to work and I cannot invite her again and she's deleted the original invitation which the geniuses at front line support keep saying she needs to find somehow as if it would still be active. I can add her with full access to my books which I don't want to do. I've spent HOURS on the phone over multiple calls explaining the issue to the 1st stringers who desperately read me instructions on how to add users. Gee, thanks. And then I wait 25 minutes while they ask other people what to do. Then after ranting for a while, I talk to someone else who assures me this a know issue with a ticket already in the work and my company as been added to it, which I know is a line of bullsh*t because I worked in IT support before most of these children were born so I know all the angles. It's been three years that I haven't been able to add this user. I know I can add her with a different name and email, but she has history in our system as a vendor with an SSI, so this "work around" is not acceptable because y'all can't figure out how to fix a seemingly simple bug in your Add New User function. But oh sure, you can take payments in bitcoin, and keep making the screens less and less user friendly while jacking up the rates every year. Yep, that you can do. When can I expect to stop entering the time for this one employee? Huh? Any time before I retire?
