Thank you for the information. I first contacted Workforce Chat on 1.8.24 and was given a case number regarding this issue. Their suggestion was to download the pay stub. However, the information is not on the downloaded paystub in Workforce either. I have regularly checked back with Workforce Chat for an update to the case number and am told to download the pay stub. I've asked to talk directly with someone and Workforce tells me to call QB and when I do, QB tells me I need to deal with Workforce and Workforce does not have anyone to talk with only the Chat Bot. I'm guessing I'm not the only one experiencing this issue nor the only one in Washington State with this requirement to show the Accrual and Use of PTO for the pay period, not Balance YTD.
