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Employees and payroll
Hello there. Thank you for sharing your concern here.. I've got you! I have here some information relating to this issue.
We currently have an open investigation (INV-100083) into this concern. For now, it is best to contact our QuickBooks Workforce Support Team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.
To speak with one of our experts from QuickBooks Workforce Support. Please follow the steps below to contact support:
Contact us through the web browser
- Go to Help.
- Select Contact Us.
- Click Chat with us.
- Enter your email address, name, and question.
- Choose Start Chat.
Contact us through the Workforce mobile app
- Tap Help.
- Tap Contact Us.
- Enter your email address, name, and question.
- Click Start Chat.
If you can't sign in to QuickBooks Workforce
Fill out the form and chat with us.
Workforce chat is available Monday to Friday, 6 AM to 6 PM PT.
I'm including these articles you may find helpful in the future while working on a task in QuickBooks Workforce:
- Change QuickBooks Workforce (formerly QuickBooks Time mobile app) settings and permissions.
- Troubleshoot missing pay stubs.
Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution. If you have further questions, drop a comment below, and I will answer them in any possible way. That's it for now. Stay safe!