Irene R
QuickBooks Team

Employees and payroll

I appreciate you coming back and posting additional information regarding your concerns here in the Community, Dieulam.

 

Since you’re experiencing an issue with printing your 1099-MISC and 1099-NEC in your QuickBooks Online (QBO) account. Let’s perform basic troubleshooting steps to solve this matter. Let's begin with logging in to your QuickBooks Online account using a private or incognito browser. 

 

Here are some keyboard shortcuts that you can use:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + N

 

After that, check if the option is already available and if printing the sample of 1099 is not static on the screen in your QBO. If it does, clear your browser's cache to remove cookies that are blocking web pages from streaming seamlessly. 

 

Since you are still facing the problem after performing all the possible steps to fix the problem, I recommend contacting our support team. They possess specialized tools that can securely access your account and investigate the reasons behind this unusual behavior.

 

Let me know if you have further concerns with printing your 1099-MISC and 1099-NEC in your QBO account. I’m just a post away and ready to assist you at any time.