Hi there, @VA_CPA.
Currently, when filing a W-2s form a pop-up appears stating a message shows up with an action the customer needs to take and a link to click"When clicked, the link takes them to a page with the error "We're sorry, we can't find the page you requested". I recommend contacting our live support to add your account to the affected users list. Just provide your updated email address, and the investigation number, INV-97858, to be notified through email.
As a workaround,
- Find the Gear icon.
- Select Payroll settings.
- Locate the setting that needs to be addressed.
- Select the Pencil icon to make your changes.
- Hit Done.
Additionally, If you need to print W-2s if you send paper copies to your employees, for your records, or a W-3 to send to your accountant: Print your W-2 and W-3 forms.
If you need more help managing your payroll, don't hesitate to click the reply button. I'm always around to help!
