Thank you for reaching out on the QuickBooks Community page and providing the steps you've taken, @Kim23.
The option to electronically file W-2c and W-3c is unavailable in QuickBooks Desktop (QBDT) Payroll. Once you've created the corrected forms, you'll need to print them on perforated paper (not pre-printed) and manually file them with the Social Security Administration.
Please be aware that the process for filing corrected forms depends on your payroll service. If you're using QBDT Payroll Assisted, you should contact our customer support to request a correction. They will make the necessary adjustments and file a W-2c form with the SSA. You'll also receive a copy of the W-2c to provide to your employee, and an updated W-3 copy to print for your records.
For those using Payroll Enhanced, you'll need to print and manually file the corrected form with the SSA. For Standard and Basic Payroll, you'll have to create and file a W-2c form with the Social Security Administration manually. You can find detailed instructions in the General Instructions for Forms W-2c and W-3c section on this link: https://www.irs.gov/pub/irs-pdf/iw2w3.pdf
For additional reference, you can check this article: Fix an incorrect W-2 and W-3.
Additionally, you can generate various payroll reports to access valuable information about your business and employees in QuickBooks.
Feel free to ask if you have any more questions about submitting your corrected payroll tax forms. I'm here to assist you.
