ChanceGardener
Level 1

missing file for state W-2

When I click the link for "efile State W-2" in the payroll center I get an error message about a file not being found (image below). If I access state W-2 via the Employees menu I get an error message the Excel can't be found. I've updated both QB and Payroll and reinstalled Excel but I keep getting the exact same result.  This is with QB Pro, 2021 with Enhanced Payroll and Windows 10. I successfully efiled my state W-2s in 2022 with the same setup except that I had an older version of Excel. I'm currently using Office 365. Any ideas?