JamaicaA
QuickBooks Team

Employees and payroll

Thank you for sharing the error code you've encountered, @IMVIZE. I'm here to share possible fixes.

 

The error code and investigation mentioned in the thread affect Desktop Assisted Payroll and Desktop DIY Payroll users. With this, may I know what version you're using? It can help me narrow down where the issue is coming from and provide more troubleshooting for you.

 

In the meantime, please make sure that you saved the file locally and are signed in as an administrator while in the single-user mode. Check the employee and payroll item lists for any items with special characters in their names. If there are, remove or merge the duplicates.

 

To learn more about what you can do to resolve errors: Fix error codes 00000 XXXXX in payroll setup.

 

Here's an article that can guide you in pulling up reports in the future: Create and run your payroll.

 

Please let me know if you need help with QuickBooks or have any other inquiries by clicking the Reply button below. I'll be available and ready to assist you. Enjoy your day, and be careful!