Hello there, @TV Bent. We know setting up payroll is essential when running a business. Let us help you resolve the error your clients are experiencing.
QuickBooks Desktop (QBDT) provides a detailed report that can help you find the specific error message and determine the root cause of the issue. By analyzing the error report, you can know the root of the problem and identify the necessary steps to resolve it. I'll show you how:
- In the error message, click the View Report link.
- Double-click the file ReportHeader.xml.
- On your keyboard, press CTRL F to open the search box, then enter Exception String 0 in the search field.
After that, the system will navigate you to the report's error message section. You can locate the specific error message by looking for the Exception String 0 section.
Once done, for a detailed process of fixing the error you received, scan the article to guide you further.
Moreover, I'll leave this link as your reference in handling the scheduled payroll inside QBDT: Set up and manage payroll schedules.
You can reach us anytime if you have any other payroll concerns. We'll be here to assist you. Have a good day!
