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Employees and payroll
Thank you for adding a screenshot, spcc.
I appreciate you for performing some troubleshooting steps to isolate the issue.
As a final troubleshooting measure, let's click View report to find the error message. Here's how:
- On the QuickBooks Payroll Setup 2024 - Error page, click View report.
- Double-click the file ReportHeader.xml.
- Press CTRL + F on your keyboard to open the search box. Then, enter Exception String 0 in the search field.
From there, let's fix it based on the error message you see. You can check this article that has detailed information on how you can fix the error you see: Step 2: Fix the errors.
Once the error is fixed, you can review this reference on how you can set up payroll successfully: Get started with QuickBooks Desktop Payroll.
You can always post in the forum whenever you have concerns about setting up payroll.