Hi there, @EasyLeadz.
I appreciate letting me know that you've tried the troubleshooting steps in the article to resolve the error message. Since the problem persists it'd be best to contact our Technical Support Team. This way, they can further investigate this matter and create an investigation ticket.
Here’s how to reach them:
- Go to the Help menu at the top and select QuickBooks Desktop Help.
- Click the Contact Us link at the bottom of the pop-up window.
- Enter a brief description of your concern and hit Continue.
- Click Start a Message.
You can check out this article for your reference: Contact the QuickBooks Desktop Customer Support Team.
In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBDT Self-help.
If you have more questions about payroll or other QuickBooks products, don't hesitate to click the reply button. I'm always around to help!
