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Employees and payroll
Thank you for joining the conversation, akinabioye,
I understand how you feel with the support experience and the burden of having to create manual journal entries and calculate the payroll cost.
I can see that initial steps were already introduced in this thread. I'm going to have to let you contact our QBO Phone team again, so they can take a look at your QuickBooks to investigate this issue further. They have the right tools to do screen-sharing and gather data for further investigations.
If there's anything I can do to assist you further, please don't hesitate to reach out.