This does not work. The drop down menu only shows the old rates. There is no way to enter the new rates as mentioned. The last few years I have contacted the support team and they changed it from the back end. This year after contacting support for 2 hours, they were not able to change it. Even with logging in through Smart Look, I was told that the rep has the same access that I had.
QB need to come up with a solution soon.
Mr. Archie from the QB support team, please try out the steps you mentioned and see if it works.
Thanks
