sharidcox
Level 1

Employees and payroll

I just spent over an hour on the phone with Intuit Payroll Support and she could do NOTHING!  I showed her clear as day the issue and documentation.  She kept saying that Intuit cannot make any changes until they get verification from the state of the tax rules for the WA Cares tax.  IT SHOULD USE THE EXACT SAME GROSS WAGES AS THE PFML DOES.  That is not complicated so FIX IT Intuit.  You are fraudulently collecting too much tax from the employees.  When I filed the PFML and WA Care data on SAW, it calculated correctly and I paid the correct tax due.