Please explain on the reset ID. This has happened to me twice, the 1st time I had to delete and re-add 107 paychecks, here we are again 3 months later, and I have to delete and re-add 100 paychecks. Workforce is not on, and we did everything under the sun! The customer service rep was very nice and apologetic… its not her fault, but QB needs to do better and come up with a fix. I am seriously considering switching to a different platform. I just can’t bring myself to go through all this work again.
